Accounts Receivable Specialist

Neptune Pacific  operates market leading brands in shipping and logistics services across 18 Pacific Island markets. The Company is vertically integrated providing supply chain solutions between worldwide markets and the Pacific Islands. Neptune Pacific is the largest carrier in its core Pacific Island markets operating eight container ships and servicing 18 Pacific Island nations.

This role will manage the end-to-end Accounts Receivable process across multiple departments ensuring accurate invoicing, timely collections, cash application, account reconciliations, and effective dispute resolution. Also, one of the key role is supporting the organization’s cash flow objectives while delivering excellent customer service and maintaining strong relationships with internal and external stakeholders.

• Generate and issue accurate customer invoices in accordance with contractual agreements and service level standards.
• Monitor customer accounts and proactively collect outstanding payments.
• Process customer payments, cash allocations, credit notes, debit notes, and billing adjustments.
• Perform customer account reconciliations and investigate payment discrepancies.
• Resolve billing disputes in collaboration with Operations, Customer Service, Sales, and Billing teams.
• Prepare Accounts Receivable ageing reports and collection status updates.
• Support month-end and year-end financial close activities.
• Ensure compliance with company policies, accounting standards, and internal controls.
• Contribute to continuous improvement initiatives and process automation within the Accounts Receivable function.

Education

• A Diploma / Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.

Skills & Experience

• Minimum of 2–3 years' experience in Accounts Receivable, Credit Control, or Order-to-Cash processes.
• Experience using ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar accounting software.
• Strong Microsoft Excel skills.
• Excellent communication, reconciliation, and problem-solving skills.
• Ability to manage competing priorities while maintaining a high level of accuracy

Preferred

• Experience in logistics, freight forwarding, supply chain, or a Shared Services Centre environment.
• Knowledge of logistics billing, customer contracts, and Order-to-Cash processes

 Our NPDL Contribution:

• Competitive salary
• Opportunity for development and internal mobility.
• Wonderful Giving - allows you to donate company money to causes of your choice
• Wonderful Neighbor - spend a day in the community helping with various service projects
• Company focused on wellness and health.

If you are a self-starter with an interest in developing your skills in the logistics industry, then this could be you.

To be considered for this role you must have the legal right to live and work in Fiji.

All your information will be kept confidential according to EEO guidelines.  

EEO is the law - click here for more information

EEO is the law - click here for more information