Creative Services Assistant
Company Description
Wonderful Agency is the full-service, award winning, in-house agency that operates as exclusive creator of marketing communications and brand experiences for such iconic brands as FIJI Water, POM Wonderful, Wonderful Pistachios & Almonds, Wonderful Halos, JUSTIN, JNSQ and Landmark Wines, Teleflora and more.
The Creative Services Assistant supports the Creative Services and Broadcast Production team by coordinating and executing a wide range of production-related tasks across print and video production. This role plays a key part in the production workflow, assisting with estimates, quotes, RFQs, billing, production scheduling, and vendor coordination to ensure projects are delivered efficiently, accurately, and on time. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced, creative environment where accuracy and communication are essential.
This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.
Job Description
- Support the Print Production Managers and Producers with day-to-day project tracking, scheduling, and progress updates across multiple print and packaging initiatives.
- Assist in preparing and distributing bids from vendors, ensuring specifications are clearly defined and timelines are achievable.
- Gather, review, and compare vendor estimates to confirm accuracy, material alignment, and compliance with project requirements. Work closely with internal stakeholders to pursue estimate approvals and maintain cost transparency throughout the process.
- Build and maintain project estimates, budgets, and cost trackers, ensuring all financial information is accurate and up to date.
- Manage purchase orders, invoices, production service agreements, talent contracts, production insurance COIs, and billing documentation to ensure timely and accurate processing.
- Maintain and regularly update production process documentation, training guides, completion reports and workflow reference materials to ensure consistency and knowledge sharing across the Creative Services team.
- Maintain organized production files and vendor records for easy reference and auditing.
- Coordinate all messengers, couriers, and local shipping, including shipping documentation, tracking and related paperwork.
- Assist the producers with booking crew, equipment rentals and serve as a production assistant on-set for in-house projects.
Qualifications
- 1–2 years of administrative experience, preferably in a creative agency setting.
- Strong attention to detail with excellent organizational and time management skills.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and/or Google Workspace; familiarity with project management software (e.g., Asana, Wrike, Workfront) a plus.
- Foundational understanding of print production processes, including materials, finishes, and file preparation would be advantageous.
- Excellent communication and interpersonal skills, with the ability to work cross-functionally.
- Basic understanding of budgeting, invoicing, and vendor management.
- Collaborative team player with a proactive and service-oriented mindset.
- Able to multitask and manage competing priorities in a deadline-driven environment.
- Curious learner who seeks to understand the technical and creative aspects of print production.
Pay Rate: $25.00 - $27.00/hour and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information
- Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
- 24/7 online physician consultations
- virtual mental health resources
- life coaching
- engaging employee community groups
- cash rewards for healthy habits and fitness reimbursements
- library of on-demand fitness videos
- Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
- Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
- Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
- Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
- Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
- Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
Wonderful Agency is the full-service in-house advertising and marketing agency at The Wonderful Company. Dedicated to creative excellence across all media (television, web, print, outdoor, POS, mobile and social media), Wonderful Agency builds consumer awareness and relevance across The Wonderful Company’s brands. This is accomplished by creating effective and innovative campaigns that match the quality of the highest echelon of global firms, while offering an environment that is far more entrepreneurial and fast-paced than a traditional agency. Wonderful Agency is highly integrated in direct brand and product development decisions with company owners, business unit leadership, legal, strategy and other key stakeholders.
The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.
To learn more about The Wonderful Company, its products, and its core values, please visit wonderful.com, or follow The Wonderful Company on LinkedIn, Facebook, Instagram, and Twitter. To learn more about The Wonderful Company’s corporate social responsibility impact, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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