Sales Admin & Operations Manager, Costco

Wonderful Pistachios is the world's largest pistachio processor and marketer. Located in California's Central Valley, our nuts are Non-GMO Project Verified and sustainably harvested, providing a smart, healthy choice for consumers around the world. Wonderful Pistachios are the original plant-based protein, and are a tasty tribute to snacking done right. Wonderful Pistachios’ iconic “Get Crackin” ads demonstrate how great taste and healthy habits can go hand in hand. 

As the Sales Admin & Operations Manager for the Costco account, you will manage daily customer service and administrative operations while supporting the Costco Sales team. You will work closely with Costco buying teams and internal teams including customer service, shipping, production, and trade operations to ensure smooth execution, reliable supply, and strong customer relationships. This is a key role supporting one of the fastest-growing global retailers. You will help drive sales growth, lead operational improvements, and contribute to strategic initiatives.

This position is based at our West Los Angeles office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

• Serve as the main contact for 20+ Costco buying offices, coordinating daily orders, inventory control, and issue resolution.
• Manage all Costco account administration (US, Canada, Mexico, Japan, Korea, UK, Australia), including item setup, food safety forms, trade agreements, specs, and images.
• Partner with AVP and RSM to develop and execute joint business plans that drive Costco account growth.
• Collaborate with cross-functional teams (sales, planning, logistics, marketing, customer service) to execute item launches and supply chain programs.
• Lead planning and execution of new item launches, marketing campaigns, and promotional demos.
• Analyze sales data, category trends, and promotional results to identify strategic growth opportunities.
• Own the creation and distribution of weekly/monthly sales reports, contract balances, accrual tracking, forecasts, and performance scorecards.
• Maintain accurate and up-to-date product, pricing, and customer documentation across internal systems.
• Drive cross-functional projects by managing timelines, deliverables, and approvals to improve sales tools and reporting.
• Serve as subject matter expert on Costco operational and shipping requirements; troubleshoot plant and customer service issues.
• Oversee and maintain the Costco Global Share Drive; ensure international teams keep documentation current.
• Monitor inventory levels and customer deductions, partnering with supply chain and accounting teams to ensure order accuracy and timely payments.

• Minimum 5 years’ experience in sales operations, account coordination, or customer-facing roles within the consumer packaged goods (CPG) industry, preferably supporting major retailers (Costco, Kroger, etc.).
• Strong background in B2B communication, account management, or supply chain coordination between manufacturers and retailers.
• Proven ability to manage multiple stakeholders across departments (sales, logistics, operations, etc.).
• Intermediate Excel skills (pivot tables, VLOOKUPs, data analysis); ability to interpret sales and operational data.
• Experience leading cross-functional projects with a focus on process efficiency and timely execution.
• Excellent communication skills, with the ability to collaborate across internal teams and external partners.
• Customer-first mindset with a proactive, solution-oriented approach to problem-solving.
• Highly organized with strong attention to detail; capable of managing complex timelines and documentation.
• Operational knowledge of order fulfillment, inventory tracking, deduction resolution, and retailer compliance requirements.

Pay Range: $115,000-$130,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2024, Wonderful ranked as #3 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. 

Wonderful Pistachios is the world's largest vertically integrated pistachio processor and marketer. Grown in California's Central Valley, our high-quality nuts can be found in stores nationwide and online under the flagship brands Wonderful® Pistachios and Wonderful® Pistachios No Shells. For more, visit: www.wonderfulpistachios.com, or follow us on Facebook, Instagram, and Twitter.
 
Wonderful Pistachios is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.

We’ve made Wonderful® Pistachios America’s fastest-growing snack brand. We’ve turned pomegranates and POM Wonderful® into a worldwide phenomenon. Wonderful Halos is the No. 1 mandarin orange in America. FIJI® Water is the No. 1 premium imported bottled water in America. JUSTIN® Wine produces California’s top-selling, high-end Cabernet Sauvignon. And Teleflora® is the world’s leading floral delivery service. To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. 

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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