Inn Manager

At JUSTIN Vineyards & Winery, we offer guests the ultimate California food and wine experience. The Restaurant at JUSTIN is the only winery restaurant to have received both a MICHELIN Star and MICHELIN Green Star and most recently, a Five-Star rating from Forbes 2023 Travel Guide. We are proud to be recognized for our sustainability practices, one-of-a-kind dinner experience, and world-class excellence in hospitality.

JUSTIN is seeking an Inn Manager responsible for the day-to-day operations of the JUST Inn, where we provide guests with a warm and welcoming experience during their visit to the JUSTIN Estate. This role oversees the Concierge, Host, and Housekeeping teams and collaborates closely with our restaurant and tasting room teams. The Inn Manager will play a key role in creating an exceptional lodging experience for VIP and celebrity visitors. This is an excellent opportunity for someone interested in building a career in boutique hotel/inn management.

This position is located at the JUSTIN Estate, located at 11680 Chimney Rock Rd, Paso Robles, CA 93446.

• Lead, train, and supervise staff according to Forbes 5-star standards, ensuring quality guest experiences, smooth operations, and compliance with safety standards and company policies.
• Ensure a warm and welcoming guest arrival process, including preparing welcome folders, sending out confirmation materials, and handling check-outs.
• Ensure rooms are clean, prepared, and equipped with welcome amenities before guest arrival.
• Ensure the Housekeeping team maintains standards and fulfills special requests.
• Manage the emergency after-hours phone line to promptly address any urgent guest issues.
• Schedule Host/Concierge teams to ensure coverage for all meal services and Inn operations.
• Report on occupancy levels as requested by management.
• Manage VIP and tour schedules, ensuring staff are informed of key visitors and private tours.
• Organize hospitality team meetings with department heads of the restaurant, housekeeping staff, maintenance, and tasting room.
• Coordinate with restaurant and tasting room leadership regarding concierge and housekeeping needs.
• Assist the Restaurant/Banquet Manager with event planning and execution, particularly weddings.

• Minimum two (2) years of experience in a team lead role within the hospitality or consumer-facing industry.
• Experience in the wine industry is a plus.
• Spanish fluency is a plus.
• Effective communication skills, both verbal and written, for providing clear direction and delegation to staff.
• Proven ability to work well under pressure while balancing multiple priorities.
• Proven ability to establish direction, obtain commitment and execute appropriate logistical processes.

Base salary: $66,560 - $71,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. 

Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options.  In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that’s situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN’s Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit www.justinwine.com.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#LI-JB1

EEO is the law - click here for more information