Accounts Administrator

Are you ready to take your accounting career to the next level?

Established in 1997 and represented in Apia and Pago by TransAM, NPDL (Neptune Pacific Direct Line) provides frequent, regular sailings to and from the US West Coast (via Oakland and Long Beach) together with a full suite of relay services to transshipment destinations. TransAM represents NPDL and extends the company’s logistics services by offering its own range of specialized supply chain management capabilities. NPDL is experiencing a period of significant transformation. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.

Reporting directly to our Accounting Team Leader, we're searching for a proactive Accounts Administrator to play a key role in our finance department! In this pivotal position, you'll be at the heart of our financial operations—ensuring flawless accuracy in financial records, processing transactions with precision, and tackling a variety of accounting tasks that keep our business sailing smoothly. If you have a knack for organization, a keen eye for detail, and a solid grasp of accounting principles, we want you on our team!

Here is some of what you will be doing:

Invoice Management:

• Generate and issue sundry invoices and month-end charges (e.g., stevedoring for AusPac/SouthPac/Matson vessels, cleaning, R&D, and commissions) accurately and on time.
• Raise and distribute invoices promptly, ensuring precise application of payments.

 Accounts Receivable and Accounts Payable:

• Manage and monitor accounts receivable ledgers, tracking incoming payments and ensuring timely collection.
• Reconcile customer accounts, identify and resolve discrepancies, and follow up on overdue invoices.
• Process supplier invoices with accurate coding and ensure timely payments.
• Reconcile supplier statements and resolve discrepancies, supporting month-end and year-end closing processes.

 Collections:

• Proactively contact clients to remind them of outstanding payments, negotiating payment plans or settlements as needed.
• Collaborate with sales and customer service teams to resolve billing issues.

Cash Management:

• Process incoming payments (check, credit card, and bank transfer) and ensure accurate application to customer accounts.
• Deposit checks and manage payment posting in the accounting system.

Customer Relations and Administrative Support:

• Address customer inquiries about invoices, payments, and account balances, ensuring excellent service while adhering to payment terms.
• Collaborate with clients to resolve any account-related issues and track overdue payments.
• Provide general support to the finance team, including filing, data entry, and document management.
• Assist with other accounting duties as required by the Finance Team Leader.

Reporting & Analysis:

• Prepare and analyze accounts receivable aging reports, tracking outstanding invoices and collections performance.
• Generate monthly, quarterly, and annual reports on accounts receivable balances and overall performance.
• Undertake any additional tasks as required by the finance team.

Here’s what you’ll bring to the table:

• Qualifications: A minimum of a Certificate in Finance, Accounting, or a related discipline.
• Proven Expertise: At least 2 years of hands-on experience in Accounts Receivable/Accounts Payable within an office environment, preferably with a background in the shipping industry.
• Tech-Savvy Advantage: Experience with CargoWise and Xero is a big plus.
• Microsoft Office Pro: Mastery of MS Excel and the ability to quickly adapt to new systems.
• Outstanding Communicator: Excellent interpersonal skills, both written and verbal, ensuring clear and effective communication.
• Detail-Oriented: A keen eye for detail, strong work ethic, and a commitment to delivering high-quality work.
• Team Player: Demonstrated dedication to teamwork and exceptional time management skills to thrive in a fast-paced environment.
• Clean Driver’s License: Full, current, and clean driver’s license required.

This is a full-time permanent role based in Fagatogo, Pago Pago, American Samoa. In return we offer a challenging and stimulating environment. You will have the right to live and work in American Samoa at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.

Our NPDL Contribution:

• Competitive benefits package.
• Opportunity for development and internal mobility.
• Wonderful Giving - allows you to donate company money to causes of your choice.
• Wonderful Neighbour - spend a day in the community helping with various service projects.
• Company focused on wellness and health.

If you’re passionate about finance, thrive in a dynamic work environment, and are ready to make an impact in the shipping industry, we want to hear from you!

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